.cs-btn{z-index:1060;cursor:pointer;color:#fff;background:#0b2e75;border:none;border-radius:50%;width:54px;height:54px;font-size:24px;line-height:1;position:fixed;bottom:16px;right:16px;box-shadow:0 4px 14px #0000004d}.cs-btn:hover{background:#0a2a6b}.cs-popup{z-index:1060;color:#111827;cursor:pointer;background:#fff;border:1px solid #d1d5db;border-radius:10px;max-width:240px;padding:10px 30px 10px 12px;font-size:13px;line-height:1.4;position:fixed;bottom:80px;right:16px;box-shadow:0 6px 18px #00000038}.cs-popup:after{content:"";background:#fff;border-bottom:1px solid #d1d5db;border-right:1px solid #d1d5db;width:12px;height:12px;position:absolute;bottom:-7px;right:24px;transform:rotate(45deg)}.cs-popup-cerrar{color:#9ca3af;cursor:pointer;background:0 0;border:none;padding:0;font-size:14px;line-height:1;position:absolute;top:4px;right:7px}.cs-panel{z-index:1061;background:#fff;border:1px solid #cbd5e1;border-radius:12px;flex-direction:column;width:min(360px,100vw - 24px);height:min(480px,100dvh - 110px);display:none;position:fixed;bottom:80px;right:16px;overflow:hidden;box-shadow:0 10px 30px #0000004d}.cs-panel.abierto{display:flex}.cs-header{color:#fff;background:#0b2e75;border-bottom:3px solid #facc15;flex-shrink:0;justify-content:space-between;align-items:center;padding:10px 12px;display:flex}.cs-header .titulo{font-size:14px;font-weight:700}.cs-header .sub{opacity:.8;font-size:10.5px}.cs-header button{color:#fff;cursor:pointer;background:0 0;border:none;padding:0 2px;font-size:18px}.cs-mensajes{background:#f8fafc;flex:1;padding:12px;overflow-y:auto}.cs-msg{white-space:pre-wrap;word-wrap:break-word;border-radius:12px;max-width:85%;margin-bottom:8px;padding:7px 11px;font-size:13px;line-height:1.45}.cs-msg.user{color:#fff;background:#0b2e75;border-bottom-right-radius:3px;margin-left:auto}.cs-msg.bot{color:#111827;background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:3px;margin-right:auto}.cs-msg.error{color:#92400e;background:#fef3c7;border:1px solid #fde68a;margin-right:auto}.cs-escribiendo{color:#6b7280;padding:0 12px 6px;font-size:12px}.cs-input-zona{background:#fff;border-top:1px solid #e5e7eb;flex-shrink:0;gap:6px;padding:9px;display:flex}.cs-input-zona textarea{resize:none;border:1px solid #cbd5e1;border-radius:8px;flex:1;max-height:84px;padding:7px 9px;font-family:inherit;font-size:13px}.cs-input-zona button{color:#fff;cursor:pointer;background:#0b2e75;border:none;border-radius:8px;padding:0 14px;font-size:13px;font-weight:700}.cs-input-zona button:disabled{opacity:.5;cursor:default}@media (width<=576px){.cs-panel{bottom:76px;right:8px}}